Cherokee AI Systems

Review Replies

Early access

Answer every review without staring at a blank box

Replying to reviews matters, and it is easy to put off. Paste a review in and Review Replies drafts an answer that sounds like you, and is careful about what it says when a customer is unhappy.

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Included in Starter ($29/mo) and Growth ($59/mo).

Illustration with sample content

How it works

Four simple steps

  1. 1

    Paste the review

    Add the site, the star rating, the reviewer’s name and what they wrote.

  2. 2

    It drafts a reply

    Written from your Brand Profile, with your sign-off and contact line.

  3. 3

    It checks the reply

    It looks for admitted fault, promised refunds, private details and generic wording. A failed reply gets one automatic rewrite.

  4. 4

    You approve and post

    Edit if you like, copy the reply, paste it under the review, and mark it as posted.

Everything it does

All the features

  • Sounds like you

    Uses your tone, voice guide, words to avoid and the claims you stand behind.

  • Careful with complaints

    Unhappy reviews (3 stars or fewer, or a negative tone) are flagged, and you tick a box to confirm you read it carefully.

  • Protects you

    Checks that a reply does not admit fault, promise a refund, share private details or ask for a review to be changed.

  • Not generic

    Each reply picks up on what the customer actually said, and generic replies get caught.

  • Your sign-off

    Set your sign-off, a contact line for unhappy customers, the length and any other instructions.

  • Rewrite with notes

    Ask for a different take in plain words, up to 5 times.

  • Works anywhere

    Google, Facebook, Yelp or anywhere else: if you can paste there, you can use it.

  • Track what is done

    See what is waiting, approved and posted in one queue.

Good to know

  • You paste reviews in and post replies yourself. It does not connect to Google or Facebook yet, and it never posts on its own.
  • Up to 30 drafts and rewrites per business per day.

Questions

Does it post replies for me?
No. You copy each approved reply and paste it under the review. Connecting directly to Google is planned.
What about bad reviews?
Those get the most care: they are flagged, checked for anything risky, and you confirm you have read the reply before approving.

Get Review Replies

Included in Starter ($29/mo) and Growth ($59/mo).

Create your account See pricing

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